Payment Policy

Last updated: 30 December 2025

This Payment Policy applies to all purchases made through Belvora.co.uk.
By placing an order on our website, you agree to the payment terms outlined below.

1. Accepted Payment Methods

To provide a secure and convenient checkout experience, Belvora.co.uk accepts the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Available payment options are displayed during checkout. The availability of certain payment methods may depend on your device, browser, or payment provider.

2. Currency

  • All prices and payments are processed in British Pounds (GBP £)
  • Any currency conversion fees or additional charges applied by your bank or payment provider are outside of our control and are the responsibility of the customer

3. Payment Timing & Order Confirmation

  • Full payment is required at the time of placing your order
  • Orders are only processed and shipped after successful payment authorisation
  • If a payment fails, is declined, or is reversed, the order will not be confirmed

Once payment has been successfully completed, you will receive an order confirmation email.

4. Payment Security

Your payment security is our highest priority.

  • All transactions are processed through secure, encrypted connections (SSL)
  • We comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements
  • Belvora.co.uk does not store or have access to your full payment card details
  • Payment information is transmitted directly to certified payment service providers

5. Payment Authorisation & Fraud Prevention

  • We may perform standard payment authorisation and security checks
  • In certain cases, additional verification may be required to prevent fraud
  • We reserve the right to cancel or hold orders if suspicious or unauthorised activity is detected

6. Pricing Accuracy

  • All prices shown on the website are final at checkout
  • Any applicable taxes or fees are clearly displayed before payment is completed
  • Pricing errors may be corrected prior to order confirmation

7. Refunds

Refunds are handled in accordance with our Return & Refund Policy.

Key points:

  • Refunds are issued to the original payment method
  • Refund processing time: within 3 business days after return approval
  • The time for funds to appear may vary depending on your payment provider

8. Chargebacks & Disputes

If you believe a transaction is incorrect, please contact us first at support@belvora.co.uk so we can resolve the issue quickly.

Unauthorised chargebacks may delay refunds and could result in account restrictions.

9. Payment Issues

If you experience any payment difficulties, please ensure that:

  • Your billing details are correct
  • Your payment method has sufficient funds
  • Your bank or provider is not blocking the transaction

For assistance, contact our support team.

10. Contact & Business Information

Company Name: RAA ASSETS LIMITED
Company Number: 14678921
Address: 123-A Long Green, Chigwell, IG7 4JE, United Kingdom
Email: support@belvora.co.uk
Phone: +44 7853752388

Opening Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT+00:00) Greenwich Mean Time (London)
We aim to respond within 1 business day.