Last updated: 4 March 2026
This Shipping Policy applies to all orders placed through Sashaclothing.com.
By placing an order on our website, you agree to the shipping terms outlined below.
1. Delivery Country
- We currently ship exclusively within the United States.
- Orders are delivered directly to the customer’s address
2. Shipping Costs
- Free shipping on all orders within the United States
- No minimum order value applies
- No additional handling or delivery fees are charged
3. Shipping Carrier
Orders are shipped using reliable and recognised carriers, including:
Carrier selection may depend on destination and operational requirements.
4. Order Cut-Off Time
-
Daily order cut-off: 5:00 PM ET
Orders placed before 5:00 PM on a business day will begin processing the same day where possible.
Orders placed after 5:00 PM will be processed on the next business day.
5. Order Processing Time
- Processing time: 1–3 business days
- Processing days: Monday to Friday
- Orders are not processed on weekends or US public holidays
Processing time refers to the period between order placement and handover to the shipping carrier.
6. Shipping (Transit) Time
- Estimated shipping time: 5–8 business days
- Delivery days: Monday to Friday
Shipping time begins once the order has been handed over to the carrier.
7. Total Estimated Delivery Time
The total estimated delivery time (processing + shipping) is:
6–11 business days (Monday–Friday)
8. Order Tracking
Once your order has been shipped:
- You will receive a shipping confirmation email
- A tracking number will be provided
- You may track your order via our self-hosted tracking page available on our website
Tracking updates depend on carrier availability.
9. Delivery Delays
Delivery times may be affected by:
- US public holidays
- High shipping volumes
- Weather conditions
- Carrier-related delays beyond our control
In such cases, delivery estimates may be adjusted accordingly.
10. Address Accuracy
Please ensure that your delivery address is complete and correct at checkout.
- Address changes are only possible before shipment
- We are not responsible for delays or losses caused by incorrect address details provided by the customer
11. Lost or Damaged Deliveries
If your order arrives damaged or does not arrive as expected:
- Contact us within 3 business days of the expected delivery date
- We may request photos or additional information
- Depending on the situation, we will offer: A replacement, A refund, Store credit
12. Returns & Refunds
Shipping-related return information is governed by our Return & Refund Policy.
Key points:
- Return window: 30 days
- Return shipping costs: Customer responsibility
- Refunds processed according to our refund policy
13. Contact & Business Information
If you have any questions regarding shipping or delivery, please contact us:
Company Name: Sasha Clothing
Email: support@sashaclothing.com
Sasha Clothing
35 W 31st St
New York, NY 10001
Opening Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET) Eastern Time (United States)
We aim to respond within 1 business day.
