Privacy policy

Last updated: 30 December 2025

This Privacy Policy explains how Sashaclothing.com (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit our website, place an order, use our services, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal information in a transparent and lawful manner in accordance with applicable U.S. federal and state privacy and consumer protection laws.

1. Business Information (Data Controller)

Company Name: RAA ASSETS LIMITED
Company Number: 14678921
Address: 123-A Long Green, Chigwell, IG7 4JE, United Kingdom
Email: support@sashaclothing.com
Phone: +44 7853752388

Opening Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET) Eastern Time (United States)
We aim to respond within 1 business day.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors of Sashaclothing.com
  • Customers who place orders on our website
  • Individuals who contact us by email, phone, or contact forms

By using our website, you agree to the collection and use of information in accordance with this policy.

3. Personal Data We Collect

3.1 Data You Provide Directly

We may collect the following personal data when you interact with us:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order details and purchase history
  • Customer service communications
  • Any information you voluntarily provide to us

Note: We do not store full payment card details. Payments are processed securely by third-party payment providers.

3.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent
  • Referring URLs
  • Date and time of access

This data is collected for security, analytics, and website optimisation purposes.

3.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyse website performance
  • Enable marketing and advertising features
  • Improve user experience

Cookie consent is managed through Pandectes GDPR, which allows you to:

  • Accept or reject non-essential cookies
  • Manage cookie preferences at any time

You can also control cookies through your browser settings. Disabling cookies may affect website functionality.

4. How We Use Your Personal Data

We process personal data for the following purposes:

  • Processing and fulfilling orders
  • Payment processing and fraud prevention
  • Shipping and delivery
  • Customer support and communication
  • Managing returns and refunds
  • Website performance and analytics
  • Marketing and advertising (including Google Ads), where consent is given
  • Compliance with legal obligations

5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity – to fulfil orders and provide services
  • Legal obligation – accounting, tax, and consumer protection laws
  • Legitimate interests – website security, fraud prevention, service improvement
  • Consent – marketing communications and non-essential cookies

6. Marketing & Advertising

We may use your data for marketing purposes, including:

  • Email communications (only where permitted)
  • Online advertising (e.g. Google Ads)

You can opt out of marketing communications at any time by:

7. Data Sharing & Third Parties

We only share personal data when necessary, including with:

  • Payment service providers
  • Shipping and logistics partners
  • IT, hosting, and platform providers
  • Analytics and marketing partners (e.g. Google)
  • Legal or regulatory authorities when required by law

We do not sell personal data to third parties.

8. International Data Transfers

We may process, store, and transfer your personal information in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your place of residence. We take appropriate measures to protect your personal information in accordance with this Privacy Policy, including contractual protections with our service providers and reasonable security measures.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and accounting requirements
  • Resolve disputes and enforce agreements

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While we strive to protect your data, no system is completely secure.

11. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at support@sashaclothing.com.

12. Children’s Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

13. Complaints

If you believe your privacy rights have been violated, you may contact us first so we can address your concerns. You may also submit a complaint to the relevant U.S. regulatory authority, such as the Federal Trade Commission (FTC) and/or your state Attorney General.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

15. Contact & Business Information

Company Name: RAA ASSETS LIMITED
Company Number: 14678921
Address: 123-A Long Green, Chigwell, IG7 4JE, United Kingdom
Email: support@sashaclothing.com
Phone: +44 7853752388

Opening Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET) Eastern Time (United States)
We aim to respond within 1 business day.